Refund Policy

Definitions and Key Terms

To help explain things as clearly as possible in this Cancellation & Refund Policy, every time any of these terms are referenced, are strictly defined as:

• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to TinggIT Martech Solution Pvt. Ltd., 189 Pratap Nagar, Mayur Vihar Phase 1, Delhi 110091 which is responsible for your information under this Cancellation & Refund Policy.

• Customer: refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users.

• Device: any device with internet access such as a phone, tablet, computer, or any other device that can be used to visit and use the services.

• Service: refers to the service provided by TinggIT as described in the relative terms (if available) and on this platform.

• Website: TinggIT’s site, which can be accessed via this URL: www.tinggit.com.

• You: a person or entity that is registered with TinggIT to use the Services.

Cancellation

Thanks for your subscription to TinggIT. We appreciate the fact that you are availing the services we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and subscribing to our products.

As with any subscription experience, there are some terms and conditions that apply to transactions at TinggIT as well. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or availing of a subscription plan at TinggIT, you agree to the terms set forth below along with TinggIT’s Privacy Policy.

If there’s something wrong with the product you subscribed to, or if you are not happy with it, you can ask for a refund.

If you would like to unsubscribe from a product, the only way would be if you follow the next guidelines:

You can cancel your subscription at any time, but the refund will only be applicable if you cancel your subscription within 15 days of subscription/subscription renewal.

Refunds

We at TinggIT commit ourselves to serve our customers with the best products and services. Every single product that you choose is thoroughly tested, and quality checked for bugs and errors. We do this to ensure that you fall in love with our products and services.

If you have taken the subscription via Online payment, then you will be refunded once our team confirms your request.

If you have taken the subscription via office invoice, then you will be refunded once our accounts team will receive your cancellation request.

We will proceed to issue a refund of your subscription, immediately after receiving the refund request with the valid time of subscription. Your refund may take a couple of days to process but you will be notified when the refund is completed.

Your Consent

By using our platform, registering an account, or purchasing a subscription plan, you hereby consent to our Cancellation & Refund Policy and agree to its terms.

Changes To Our Cancellation & Refund Policy

We can update, amend, or make any changes to this document so that they accurately reflect our Services and Policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Cancellation & Refund Policy. If you do not want to agree to this or any updated Cancellation & Refund Policy, you can write to us at [email protected]